Avenor
Privacy Policy
Last updated 24 October 2026.
This policy explains how Avenor (“we”, “us”) handles information when you use ProofPop - Sales Popup & Proof on Shopify, or visit avenorapps.com. We collect only what the product needs to run.
Who this covers
Merchants who install ProofPop - Sales Popup & Proof from the Shopify App Store. Shoppers on a merchant’s storefront, when a sales popup heading uses buyer details from a real order. Visitors to this website.
What the app stores about a shop
When you install, we keep:
- Your shop domain and basic shop locale.
- The store owner email Shopify gives us, so we can send install and uninstall mail.
- Widget settings (on/off, copy, colors, targeting) in Shopify and on our systems.
- Whether each widget is on the published theme.
- The admin language you pick in the app.
- Billing status from Shopify (plan name, whether a subscription is active). Shopify handles the charge. We do not store card numbers.
- A connection to your store so the app can keep working after you close the admin. It is removed when you uninstall.
What the app stores about shoppers
For sales popups we store a buyer’s first name, last initial, city, and country from an order. We do not store email, phone, or street address.
Those four fields can appear with the sales popup on your storefront. That is public by design when you choose a heading that includes them. You choose the heading. If a field is missing, your fallback line is shown instead of invented text.
Units sold and stock alert use order and inventory data from Shopify. We store product sold counts and related stats so the widgets stay accurate. Offer countdown and trust icons use your settings only — no shopper identity.
Clicks and visitors
When a shopper sees a widget or clicks a sales popup, we record that event for your dashboard. A visitor is counted once per shopper per 30 minutes. We do not use this to advertise to that shopper.
How we use the data
- To run the five widgets on your theme.
- To show stats and settings in the Shopify admin.
- To send the welcome and uninstall emails to the shop owner.
- To answer a customer data request Shopify sends us, so you can pass the export on.
- To process uninstall and Shopify’s privacy requests.
We do not sell shop or shopper data. We do not use it for advertising.
Who else sees it
Shopify — install, billing, orders, products, themes, and locales go through Shopify’s APIs. Shoppers see only what you configured on the storefront.
Our service providers — we use hosting and email providers so the app can run and so we can send install and uninstall mail. They only handle data needed for those services.
Staff at Avenor may open a store record when you reach out through Help in the app and we need to fix something.
How long we keep it
When you uninstall, buyer first name, last initial, city, and country are deleted right away. Widget settings, stats, and the rest of the shop record are kept about 48 hours in case you reinstall. After Shopify asks us to erase the shop, we delete the remaining shop data.
If Shopify asks us to erase a customer, we blank the buyer fields on the listed orders. Order counts stay so units sold does not jump. If Shopify asks us for a customer data export, we look up the stored buyer fields for the listed orders and save a file you can open on the Help page in the app. The customer email and phone from that request are not stored.
This website
There are no ad pixels and no third-party analytics on these pages. See the Cookie Policy.
Your choices
- Change or turn off widgets in the app. Save to update the storefront.
- Leave buyer name and city out of the sales popup heading if you do not want those fields public.
- Cancel the plan in Plans, or uninstall the app, to stop charges and start deletion as above.
- Use Help in the app, or see Contact, to ask what we hold for your shop.
Children
ProofPop - Sales Popup & Proof is for Shopify merchants. We do not knowingly collect data from children.
Changes
If this policy changes, we will update the date at the top of this page. Material changes will be reflected here before they apply to new installs.
Contact
Avenor
ProofPop - Sales Popup & Proof
Use Help in the app, or see Contact.